Overview of ExxonMobil storm preparation

• All ExxonMobil operating facilities have extensive hurricane preparedness plans in place and we update and practice these plans to ensure readiness. These plans provide for coordination among all business units in key locations, such as the U.S. Gulf Coast.
• Critical objectives are to protect the safety of our personnel and maintain reliable supply of our products to our customers.
• We continuously monitor the development and progress of storms and respond according to the potential for impact on our operations.
• The real challenge faced in the storms of 2005 was not availability of crude or products but the logistics system — pipeline, waterborne shipping, and trucking and the power necessary for these systems to operate.
  • Although there were short-term disruptions, good work by industry and government enabled us to resume distribution in relatively short order.
• Even with enhancements to preparedness plans, natural disasters like hurricanes may continue to stretch an already tight supply/demand balance.
• Building on learnings from 2005, global supply plans are in place to utilize ExxonMobil's worldwide facilities and supply network to provide products into the U.S. market.

Some of the specific enhancements we have made since the 2005 hurricane season include:

• Instituted an automated employee tracking system in the U.S. that can deliver two-way, interactive communications via phone and e-mail to ensure the safety and well being of employees in an emergency situation. The Automated Tracking System stores employee emergency contact information and provides a toll-free number for employees to report their status following an emergency.
• Progressing arrangements for emergency electricity generators to deal with power disruptions at critical operations such as pipelines, terminals, refineries and identified service stations. For example, 50 mobile generators have been pre-positioned at a location out of harms way but close enough to provide power to terminals and pipeline operations after a major storm. Another key division — fuels marketing — has developed a plan to deploy 90 mobile generators when needed to service stations from four storage facilities throughout the Gulf Coast. In addition, there will be 10 permanent generators at various locations throughout Florida.
• Continued the practice of crude oil, product, and lubricant storage at our refineries and terminals ahead of hurricane landfall to help sustain operations during storm recovery periods.
• Pre-positioned additional critical equipment (e.g., pump spares, oil spill response equipment, etc.) and supplies throughout our Gulf Coast refining and petrochemical manufacturing network.
• Implemented more comprehensive business continuity plans, including arranging for office space outside the hurricane region.
• Secured alternate reliable means of communication, such as satellite phones.
• Substantially increased the number of people who can simultaneously connect to our systems from remote locations.