Performance Overview:

Corporate governance

What we said in 2007

• Manage succession of non-employee directors to maintain effective independent oversight
• Continue to demonstrate high ethical standards
• Hold frequent meetings and discussions with socially responsible investors, institutional investors, and other interested parties
• Continue to review and enhance corporate governance policies and procedures to ensure best approaches are in place

What we did in 2008

• Elected two independent directors to the Board following the retirement of two independent directors
• Held face-to-face sessions with all professional employees to reinforce the Standards of Business Conduct
• Conducted three calls with the Sustainable Investment Research Analyst Network (SIRAN)
• Revised Corporate Governance Guidelines to enhance the role of the Presiding Director
• Began senior-level benchmarking study on major shareholder engagement best practices
• Stewarded investments of $26 billion in our Upstream, Downstream, and Chemical businesses
• Replaced 103 percent of production in 2008

What we plan to do

• Continue to manage succession of non-employee directors to maintain effective independent oversight
• Hold frequent meetings and discussions with socially responsible investors, institutional investors, and other interested parties
• Participate in SIRAN engagement processes
• Continue to review and enhance corporate governance policies and procedures to ensure best approaches are in place for current operating context
• Complete major shareholder engagement best practices study and implement learnings

Safety and health

What we said in 2007

• Emphasize hazard recognition and reduce risk tolerance in our workforce
• Enhance use of human factors technology to address issues such as worker fatigue and ergonomics
• Work through the American Petroleum Institute (API) to develop industry indicators for process safety
• Continue to improve security measures to further enhance the protection of our people and assets

What we did in 2008

• Emphasized hazard recognition through effective use of tools, such as Last Minute Risk Assessment and ongoing training on “risk tolerant behavior”
• Established a global Human Factors Technology Center of Excellence to champion the application of human factors technology and to support our vision of Nobody Gets Hurt
• Worked with API on the development of new standards for fatigue management and industry indicators for process safety
• Developed best practices to mentor and integrate new workers into the workplace
• Developed and launched an Operations Integrity Management System (OIMS) for office-based personnel, including a globally consistent baseline office ergonomics template for all ExxonMobil employees and an Office Behaviors Observation Tool
• Reinforced the Security Is Everybody’s Business campaign, including awareness training and improved reporting and analysis of security metrics

What we plan to do

• Continue industry-leading safety record
• Recommend an updated mix of leading and lagging metrics to facilitate a step-change in safety performance that shows sustainable improvement over time
• Complete the development of process safety indicators through API
• Refresh our existing OIMS framework

Environmental performance

What we said in 2007

• Continue historical trend in spill reduction
• Reduce normalized emissions of volatile organic compounds (VOCs) and nitrogen oxides (NOx) from our chemical operations by 5 percent per year

What we did in 2008

• Reduced spills greater than one barrel by over 60 percent since 2001
• Achieved zero spills from ExxonMobil-operated and long-term chartered marine vessels, sustaining an impressive performance trend
• Reduced normalized emissions of VOCs and NOx from our chemical operations by more than 5 percent per year since 2004
• Built the world’s first Q-Max liquefied natural gas carrier with Qatar Petroleum, which will carry up to 80 percent more cargo, but require approximately 40 percent less energy per unit of cargo than conventional ships

What we plan to do

• Continue historical trend in spill reduction
• Reduce normalized emissions of VOCs and NOx from our chemical operations by 5 percent per year
• Further reduce our environmental footprint, particularly in ecosystems with sensitive characteristics
• Through the International Petroleum Industry Environmental Conservation Association, improve existing industry environmental reporting indicators to facilitate benchmarking and improvement in overall sector results
• Progress research to develop new solvents-based processing techniques to further lower freshwater use in oil sands development

Managing climate change risks

What we said in 2007

• Improve energy efficiency by at least 10 percent between 2002 and 2012 across our worldwide refining and chemical operations
• Reduce upstream hydrocarbon flaring volumes by 50 percent over the next several years as our planned projects are implemented
• Develop cost-effective technologies to increase future energy supplies, improve energy efficiency, and reduce greenhouse gas emissions

What we did in 2008

• Remained on target to improve energy efficiency by at least 10 percent between 2002 and 2012 across our worldwide refining and chemical operations
• Reduced upstream hydrocarbon flaring by about 30 percent
• Established flare management protocol in Nigeria, Angola, and Malaysia to rigorously monitor and manage flare events
• Continued to make energy efficiency improvements both internally and for our customers
• Added 125 megawatts of electric capacity through the start-up of new energy-efficient cogeneration facilities in Antwerp, Belgium

What we plan to do

• Reduce upstream hydrocarbon flaring volumes by more than 20 percent over the next several years from 2008 levels
• Advance low carbon energy alternatives through sponsored and in-house research and development
• Increase our interests in cogeneration capacity
• Monitor developments and engage with governments, including the new U.S. Congress and Administration, about climate change policy around the world

Economic development

What we said in 2007

• Create economic opportunities for local businesses, develop locally competitive supply chains, and expand and publicize details of national content development on our Web site
• Support transparency initiatives that apply to all companies and protect proprietary information
• Expand the geographic reach of the Global Women in Management Program (GWIM) to Nigeria and Mexico in 2008 and to the Middle East and Latin America in 2009
• Host three Mickelson ExxonMobil Teachers Academy sessions in 2008

What we did in 2008

• Completed supplier development survey in Papua New Guinea
• Served on the Board of the Extractive Industries Transparency Initiative (EITI)
• Held GWIM workshops in Nigeria, Mexico, and the United States as well as one coaching workshop
• Hosted three Mickelson ExxonMobil Teachers Academy sessions and 25 Bernard Harris Science Summer Camps
• Provided $750,000 to Medicines for Malaria Ventures for development of the first pediatric malaria drug to be recognized by the World Health Organization

What we plan to do

• Begin work to understand our social impacts and contribution to the United Nations Millennium Development Goals
• Speak at the 2009 EITI Global Conference
• Offer four GWIM workshops in Brazil, Cameroon, Egypt, and the United States and one coaching workshop
• Work with the International Center for Research on Women to further refine the focus of our Educating Women and Girls Initiative and evaluate the impact of our women’s economic development projects

Human rights and security

What we said in 2007

• Conduct human rights awareness training
• Host human rights conference for companies, nongovernmental organizations, and governments in Latin America to provide information and tools for managing human rights challenges

What we did in 2008

• Provided dedicated human rights awareness training to seven priority affiliates
• Co-hosted the Human Rights and the Oil & Gas Industry Conference in Latin America
• Initiated affiliate self-assessments of implementation of our Framework on Security and Human Rights
• Enhanced private security personnel contracts to include language to address human rights issues
• Served on the Steering Committee of the Voluntary Principles on Security and Human Rights as well as on a special Governance Group
• Developed and approved language regarding child and forced labor for inclusion in certain engineering, procurement, and construction contracts
• Participated in consultation sessions conducted by John Ruggie, United Nations Special Representative on Business and Human Rights
• Published an op-ed commemorating the 60th anniversary of the United Nations Universal Declaration of Human Rights

What we plan to do

• Continue human rights awareness training for appropriate management and staff in 2009 and 2010
• Assist ExxonMobil affiliates to understand different aspects of human rights and the affiliates’ role in promoting respect for human rights
• Continue to improve security measures while respecting human rights
• Continue active participation in the Voluntary Principles on Security and Human Rights